APPOINTMENT MANAGEMENT ASSISTANT (M/F)

Description

Job Summary: EffiWorks is recruiting Appointment Management Assistants to support Expert Assistants in the daily management of cases, in collaboration with the team. Key Highlights: 1. Expert appointment management 2. Logistical collaboration and organization 3. Join a dynamic and rapidly growing organization Applications submitted **without a CV** and **a French-language cover letter** will **not be considered**. **EffiWorks** is a recently established company specializing in administrative services for French businesses. We collaborate with several partners, one of the main ones being **Assistance Expertise Bâtiment**, a well-established firm in building expertise for over 20 years. Their team comprises qualified experts across various fields: legal protection, construction, civil engineering and public works (BTP), real estate, and insurance. They operate nationwide to best represent their clients’ interests—whether in amicable or judicial expert assessments. **Responsiveness**, **client satisfaction**, **active listening**, and **work quality** are at the core of our priorities to meet our partner’s requirements. In light of increased activity at Assistance Expertise Bâtiment, we are recruiting: **Appointment Management Assistants (M/F).** Your mission will be to support Expert Assistants in the daily management of cases, working collaboratively with the team. **Position Description and Responsibilities:** This position focuses on expert appointment management. Accordingly, your main responsibilities will include: * Organizing expert meetings * Contacting clients and other stakeholders to schedule appointments * Coordinating and scheduling expert assessment dates with experts * Drafting expert appointment notices accurately and meticulously * Sending appointment notices (letters, emails) * Conducting necessary follow-ups to ensure proper receipt of appointment notices * Ensuring smooth logistical organization of expert meetings * Optimizing expert travel routes * Managing logistics (transportation, accommodation, catering) **Required Skills:** * Excellent command of the French language (impeccable spelling) * Proficiency with office software * Strong telephone and interpersonal communication skills * Rigor and strong organizational sense * Ability to manage multiple cases simultaneously **Desired Profile:** * Administrative education (e.g., BTS or DUT degree) * Prior experience in a similar role or in administrative management is preferred * Experience in scheduling or appointment management is an advantage **Expected Qualities:** * Methodical and rigorous * Service-oriented and communicative * Organized and autonomous * Strong prioritization skills Working Conditions: * Position is **hybrid in Porto** * Working hours: Monday to Friday, 08:00–12:00 and 13:00–17:00 * Annual gross salary: between €15,000 and €15,300 * Meal vouchers: €10.20/day * Basic health insurance * 13th and 14th month salaries Joining our company means becoming part of a dynamic and rapidly growing organization, with a clearly defined, structured, and essential role in ensuring the smooth execution of expert assessments. If this position matches your profile, do not hesitate to apply! Employment Type: Full-time, Fixed-term contract (CDD) Work Location: On-site