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Operations and Customer Service Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a responsible, organized professional with strong communication skills to provide administrative support, customer service, and process monitoring. Key Highlights: 1. Administrative support and documentation organization 2. In-person and digital customer service 3. Collaborative work environment with training and career development Company Description: We are a growing company operating in the service and customer support sector, focusing on administrative processes and personalized follow-up. We aim to strengthen our team in Coimbra with a responsible, organized professional possessing strong communication skills. Responsibilities: \- Administrative support and documentation organization \- In-person and digital customer service \- Monitoring of internal and external processes \- Scheduling, preparation, and supervision of visits \- Collaboration with internal teams to ensure smooth operations \- Lead generation and contact management via digital platforms and social media Requirements: \- Strong verbal and written communication skills in Portuguese \- Organization, responsibility, and attention to detail \- Ability to manage multiple tasks simultaneously \- Proactivity and ease in learning new functions \- Basic knowledge of digital tools (preferred) \- Availability to work from Monday to Saturday We Offer: \- Fixed-term contract \- Full-time schedule \- Initial and ongoing training \- Collaborative work environment \- Opportunities for internal career advancement Location: Coimbra Contract Type: Fixed-term Working Hours: Full-time, Monday to Saturday How to Apply: Submit your updated CV through Indeed. Employment Type: Full-time Work Location: On-site

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Posted by

João Santos

Indeed · HR

Location

João Santos

Indeed · HR

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