Job Summary: A professional responsible for reservation management, reception task coordination, incident resolution, and financial control, with a focus on organization and customer service. Key Highlights: 1. Reservation and revenue management and control. 2. Team coordination and incident resolution. 3. Customer service with friendliness and common sense. **Job Responsibilities:** Scheduling staff working hours for the department Reservation control and management Incident management and resolution Revenue control and management Organizing and coordinating receptionists' tasks Coordinating with other departments on hotel management tasks Monitoring credit balances on issued invoices Monitoring invoices received for services rendered Important Notes Specific customer service training will be considered an asset. Knowledge and experience in hotel operations will be considered an asset. **What We Expect From You:** Organization and accountability Clean and tidy appearance Friendliness and courtesy Courtesy Ability to work under pressure Ability to handle complaints Common sense Translated with the free version of the translator \- DeepL.com Type of position: Part\-time, Full\-time Benefits: * Internet access * Housing allowance * Flexible working hours Work location: On\-site
João Santos
Indeed · HR
João Santos
Indeed · HR
