Description
Job Summary:
A sales and customer service professional for a physical store, supporting administrative operations and management via the Primavera ERP system.
Key Highlights:
1. Serving demanding customers and conducting in-store sales
2. Using and managing the Primavera ERP system
3. Establishing partnerships with professional clients
**1\. Opportunity Summary**
We are seeking a professional to work in a physical store, with experience in sales, serving demanding customers, and supporting administrative and management operations through the Primavera ERP system.
**2\. Responsibilities**
* Provide in-store customer service and sales
* Clearly explain product benefits and differentiators
* Explain how the brand's digital platform works
* Register customers on the platform
* Use and manage the Primavera ERP system
* Monitor and maintain up-to-date stock levels
* Establish partnerships with professional clients (e.g., hotels, stores, and other establishments)
* Support e-commerce sales via WhatsApp
* Manage partner services and communicate/monitor execution of these activities
**3\. Requirements**
**Mandatory**
* Intermediate English proficiency
* Strong Excel skills
* Experience with Primavera ERP
* Minimum 3 years’ experience in administrative and commercial routines
* Excellent communication, empathy, and professional demeanor
* Ability to build trust-based relationships with customers
**Preferred**
* Experience selling jewelry or cosmetics
**Working Hours**
Monday to Friday, from 10:00 to 19:00 (1-hour lunch break between 12:00 and 13:00)
Employment Type: Full-time
Selection Question(s):
* Do you have experience with Primavera ERP?
* Do you have experience selling jewelry or cosmetics?
Experience:
* Microsoft Excel: 3 years (Mandatory)
Language:
* English (Mandatory)
Work Location: On-site