Store and Backoffice Assistant

Description

Job Summary: A professional to work in a physical store, with experience in sales, serving demanding customers, and providing administrative and managerial support. Key Highlights: 1. Customer service and in-store sales 2. ERP Primavera system management and stock control 3. Establishing partnerships with professional clients **1\. Opportunity Summary** We are seeking a professional to work in a physical store, with experience in sales, serving demanding customers, and supporting administrative and managerial operations via the ERP Primavera system. **2\. Responsibilities** * Provide customer service and conduct sales in the physical store * Clearly explain product benefits and differentiators * Explain how the brand's digital platform works * Register customers on the platform * Use and manage the ERP Primavera system * Control and maintain up-to-date stock levels * Establish partnerships with professional clients (hotels, stores, and other establishments) * Support e-commerce sales via WhatsApp * Manage partner services and communicate/monitor execution of these activities **3\. Requirements** **Mandatory** * Intermediate English proficiency * Strong Excel knowledge * Experience with ERP Primavera * At least 3 years’ experience in administrative and commercial routines * Excellent communication skills, empathy, and professional demeanor * Ability to build trust-based relationships with customers **Preferred** * Experience in jewelry or cosmetics sales **Working Hours** Monday to Friday, from 10:00 to 19:00 (1-hour lunch break between 12:00 and 13:00) Employment Type: Full-time Selection Question(s): * Do you have experience with ERP Primavera? * Do you have experience in jewelry or cosmetics sales? Experience: * Microsoft Excel: 3 years (Mandatory) Language: * English (Mandatory) Work Location: On-site