Workshop Receptionist

Description

Job Summary: We are seeking a Workshop Receptionist to provide in-person and telephone customer service, vehicle reception, repair order management, and communication among all parties. Key Highlights: 1. Customer and vehicle service and management 2. Effective communication between customers and technicians 3. Integration into a stable company and continuous training Raisemeup is currently recruiting a Workshop Receptionist (m/f) for Funchal. Our Client A leading company in the sales and maintenance of multi-brand vehicles. Responsibilities \- In-person and telephone customer service; \- Vehicle reception and service request registration; \- Opening, monitoring, and closing of repair orders; \- Service scheduling and workshop calendar management; \- Communication among customers, mechanics, and technical supervisors; \- Preparation of quotations, invoices, and other administrative documents; \- Cash handling and payments (where applicable); \- Updating computer systems and documentation archiving; \- Customer follow-up throughout the entire process, ensuring clear information regarding deadlines and costs. Requirements \- Minimum secondary education qualification; \- Prior experience in customer-facing roles (preferably in a workshop or automotive sector); \- Good user-level computer skills; \- Organizational ability and capacity to manage priorities; \- Strong communication skills and customer orientation; \- Sense of responsibility, accuracy, and proactivity; \- Ability to work under pressure and as part of a team. Our Client Offers \- Competitive salary package commensurate with experience and expertise; \- Integration into a stable and reputable company; \- Continuous professional training. Type of position: Full-time Work location: On-site