**About the Role** The Guest Relations Manager ensures every guest enjoys a personalized, intuitive, and memorable stay, consistent with ultra\-luxury brand standards. **Key Responsibilities** * Oversee all guest relations operations and VIP experiences. * Anticipate guest needs and create tailored moments. * Manage guest feedback and ensure proactive service recovery. * Lead and train the Guest Relations team. **Profile** * Background in luxury guest relations or butler service. * Polished communication and strong emotional intelligence. * Natural ability to connect with high\-profile and UHNW guests. Tipo de oferta: Período Integral, Integral/Full\-time