**About the Role** Supports the Guest Relations Manager in ensuring personalized and exemplary service before, during, and after each guest stay. **Key Responsibilities** * Assist with daily guest relations operations. * Ensure VIP arrivals are flawlessly executed. * Follow up on guest requests, preferences, and special occasions. * Mentor junior team members. **Profile** * Luxury hotel experience strongly preferred. * High attention to detail and warm, refined service approach. Tipo de oferta: Período Integral, Integral/Full\-time