Job Summary: OralMED Saúde Group is strengthening its Clinic Reception team to provide personalized patient reception and administrative management, with a focus on patient well-being and teamwork. Key Highlights: 1. Personalized patient reception and guidance 2. Clinical scheduling and administrative process management 3. Focus on patient well-being and teamwork **Who We Are:** OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized Health Contact Center. We pursue a unique mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health. We are strengthening our Clinic Reception team. **Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon clinic entry and exit. Daily responsibilities include:** * Scheduling and confirming oral health consultations and check-ups by phone; * Managing the clinical schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control charts and performing other administrative tasks. **Working Hours:** Full-time, rotating shifts from Monday to Saturday, between 8:30 AM – 8:30 PM. **We Offer:** Competitive compensation within the sector, initial and ongoing training, and career progression opportunities. **The Experience We Prefer:** * Minimum education level: 12th grade; \- Minimum 2 years of professional experience in customer service; * Experience in administrative roles; * Proficiency in computer applications; * Fluency in English (preferred). **Working in Healthcare Starts with Caring — Therefore, We Seek Professionals Who Are:** * Patient well-being oriented and passionate about customer service; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of multitasking; * Committed to continuous learning and professional growth. **Does Our Mission Inspire You?** If you value our Mission, join us and grow with us! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.
João Santos
Indeed · HR
João Santos
Indeed · HR
