Information Management Expert

Description

Summary: Join Lufthansa Technik Portugal as an Information Management Expert, supporting IT operations and security in a new MRO facility. Highlights: 1. Shape the future of Lufthansa Technik Portugal 2. Combine stability of a successful organization with building something new 3. Crucial role in ensuring seamless, efficient and secure IT environment Join Our Team and Shape the Future of Lufthansa Technik Portugal LOCATION Santa Maria da Feira EMPLOYMENT LEVEL Direct entry FUNCTION IT WORKING TIME Full time Are you ready to be part of something extraordinary? We’re establishing a new MRO facility near Porto, Portugal. This location will be repairing engine and aircraft component parts. As part of a well\-established and trusted company, we’re offering you the unique chance to combine the stability of a successful organization with the excitement of building something new from the ground up! TASKS The Information Management Expert is in charge of supporting the local organization for all Information Management related topics in accordance with Lufthansa Technik IT standards and in close collaboration with LHT central IT department. Responsibilities and Tasks include but are not limited to the following: First point of contact for all Information Management related incidents and service requests Resolving incidents and service requests in close cooperation with the Central Information Management team Coordination and steering of local IT suppliers Act as a local point of contact for any IT related outages or planned changes/downtimes and inform local stakeholders about business impact To identify, diagnose, solve, and if necessary \- escalate any IT related incidents. To work on IT related service requests and topics. To act as local point of contact for IT related projects from the LHT Group To take over the role of the Technical Information Security Officer, responsible for IT security topics BEHIND THE SCENES Lufthansa Technik Portugal Taking off together BENEFITS Company pension plan Flight privileges Special deals with selected partners Life Insurance Medical Insurance Employee and networking events REQUIREMENTS We are seeking an experienced and highly motivated Information Management Expert to join our team in the aviation sector to play a crucial role in ensuring seamless, efficient and secure management and operation of IT environment of our organization, in accordance with LHT IT standards. Graduate/Bachelor in IT, Technical/Engineering Minimum 4\+ years of professional experience in an IT related position Good written and spoken Portuguese and English skills Infrastructure support person Excellent practical skills in Windows OS, Windows Server and networking. Extensive experience in end\-user support Excellent customer and service orientation Distinct analytical and conceptual thinking, ability to manage complexity High level of customer orientation Proactivity, creativity and high engagement Strong problem\-solving skills and the ability to work under pressure. Please send your application in English. Candidates must have the right to live/work in Portugal. Applications will be evaluated based solely on the candidates' merit, without consideration of any other factors. COMPANY About Lufthansa Technik Portugal S.A The employing company is part of Lufthansa Technik Group and provides maintenance, repair and overhaul of aircraft components and engine parts, including services as logistics and related or ancillary activities.