Sales Associate - Part-time

Description

Job Summary: Proactive and personalized customer service, solution-based selling, in-depth knowledge of products and services, and point-of-sale management. Key Highlights: 1. Proactive and personalized customer service 2. In-depth knowledge of products and services 3. Teamwork and customer focus #### **Store: Loulé** #### **Your Day-to-Day** * Deliver proactive, personalized, and mobile customer service to build trust and ensure customer loyalty; * Be responsible for solution-based selling to customers, anticipating and accurately identifying the needs of residential customers, and supporting them in selecting the best solution (product + add-ons + service) to meet their requirements; * Possess in-depth knowledge of the product range and complementary offerings within your department, conveying confidence and professionalism to residential customers; * Be familiar with digital tools available to residential customers and various sales channels (website and kiosk), using them to deliver the best possible experience; * Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Process payments at the Advice Point; * Ensure Cleanliness, Signage, and Safety in your aisle, maintaining an attractive product presentation on shelves/podiums, as well as all educational materials and informative signage in your department (labels and pricing). #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade / Technical Professional Course; * 1–2 years of experience as a sales associate; * Good user-level computer skills; * Strong interpersonal skills and ability to work in a team; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their applications; #### **What We Offer** * Integration into a multinational company with competitive salary and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual vacation days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, offering soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and embrace a Human First culture, where every employee is a leader with opportunities to grow.