**I am a company:** Symington Family Estates We are looking for a Host (m/f) passionate about hospitality and fine wine to join the Matriarca team – an elegant and welcoming space inspired by Beatriz Leitão Carvalhosa Atkinson, matriarch of our family. Overlooking the historic Praça Carlos Alberto, Matriarca celebrates Portuguese and British heritage, uniting tradition, sustainability, and culinary excellence in a meticulously designed environment. If you enjoy creating memorable moments around the table, value attentive service, and believe in the power of good conversations over a glass of wine, then this could be your place. Responsibilities: Welcome and receive guests, ensuring an experience aligned with Symington's values Manage individual and group reservations, providing information on services and experiences Handle waiting lists and communicate changes or waiting times to customers Relay special requests or dietary restrictions to the dining room and kitchen teams Suggest dishes, beverages, and experiences based on knowledge of menus and events Analyze and adjust reservations, schedules, and room layout in coordination with the Head Waiter Manage email inbox, ensuring prompt responses or necessary forwarding Monitor customer experience, collecting and reporting relevant feedback Profile: High school diploma (12th grade), preferably in Tourism Previous customer service experience (preferred) Good command of English Prior experience with hotel management software and web platforms (preferred) Basic computer literacy Professional appearance Strong communication skills Organizational and execution capabilities Teamwork aptitude Offer: Extra vacation days Various benefits and perks Partnerships and discounts on our products Opportunities for internal mobility and professional advancement If you believe you have the right profile, apply via the link: https://people.symington.com/anuncio/matriarca/host\-m\-f\-matriarca\-mar25/ **Requirements** :