We are seeking a customer service operator to work in the office. The role involves answering calls, recording customers' addresses, organizing orders, and coordinating carpet collection and delivery with the transport team. No prior experience is required—we provide training. Responsibilities: Answer calls and respond to customer requests Record addresses, contact details, and information in the system Schedule collections and deliveries Communicate with the logistics team Maintain courteous, clear, and professional customer service Requirements: Strong communication skills and friendliness Organizational ability and sense of responsibility Proficiency in using computers/mobile devices Punctuality No prior experience required We offer: Market-appropriate salary for Portugal—between €850 and €950 per month (gross) Fixed working hours from Monday to Friday Comfortable office working environment Initial training and ongoing support Interested candidates, please send a brief self-introduction and contact information.