**Function** We are looking for a **Technical Support Technician** to join our team in **Vila Nova de Gaia**, on a **full-time, on-site basis**. Main responsibilities include: * Providing **technical support** at first and second level to clients; * Diagnosing and resolving **software and infrastructure-related issues**; * Ensuring proper operation and updating of installed **information systems**; * Supporting the implementation of new versions and collaborating in **user training and assistance**. **Profile and Qualifications** Experience in **technical support** and resolution of software and hardware incidents; Solid knowledge of **information systems** and management tools; Good **communication and customer relationship skills**; We value experience and/or knowledge in: * **Delphi** (preferably recent versions); * **Firebird** or relational databases; * Knowledge of the **associative sector**, particularly **business associations and unions**; * Certifications or training in the field of **information technology** If you are a problem-solving oriented person, passionate about technology and customer service, this opportunity is for you. Send your application to \ You can find the original advertisement published at: https://www.itjobs.pt/oferta/506690/tecnico\-de\-suporte