#### **Store: Évora** #### **Your day-to-day responsibilities** * Deliver proactive, personalized, and mobile customer service, laying the foundation for building trust-based relationships that ensure customer loyalty; * Take responsibility for solution-based selling to customers, anticipating and accurately identifying the needs of resident customers, and supporting them in selecting the best solution (product + add-ons + service) to meet those needs; * Possess in-depth knowledge of the product range and complementary offerings within your department, conveying confidence and professionalism to resident customers; * Understand digital tools available to support resident customers and the various sales channels (website and kiosk), using them to deliver an optimal customer experience; * Know, propose, and sell the range of services offered by LEROY MERLIN in your store—and their benefits—including delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Process payments at the Advice Point; * Ensure your assigned section remains Clean, Signposted, and Safe—maintaining an attractive product presentation on shelves/podiums, as well as all educational materials and informative signage (labels and pricing). #### **Who we’re looking for** * Educational qualification equivalent to 12th grade or a Professional Technical Course; * 1–2 years’ experience as a sales associate; * Solid user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, with strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Genuine interest in customers and their needs; * Enthusiasm for technical products and their applications; #### **What we offer** * Opportunity to join a multinational company offering competitive salaries and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and your role; * Well-being policies, including up to 30 annual leave days; * Employee referral program, with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurt; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About us** Leroy Merlin is a market-leading company in DIY, construction, home décor, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and embrace a Human First culture—where every employee is a leader with real opportunities to grow.