Summary: This role involves providing strategic and operational support to order-to-cash teams, leading with an engaging style, and driving continuous improvement initiatives. Highlights: 1. Lead and motivate teams in a dynamic operational environment. 2. Drive continuous improvement and innovation in processes. 3. Utilize strong leadership and problem-solving skills. Linde Global Services **Regional Operations Manager \- French Speaker (m/f/d)** Porto, Portugal \| req26540 **What you will enjoy doing** * You will ensure and give strategic and operational support to different order\-to\-cash teams * Also, lead in an engaging and motivating style to foster team spirit * Moreover, ensure the service and process execution according to defined KPI´s * You will have to report performance and quality metrics * Coordinate multifunctional meetings to discuss business results and action plans * Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement * You will identify new process improvement ideas, manage your pipeline of projects and report on their financial impact * You will provide mentorship to your direct reports in Process Improvement and Digitalization projects * Furthermore, manage and keep expenses within budget **What makes you great** * You have a University degree (required) and/or master’s degree (desirable) * You speak native French or at C2 level; English level C1 required * 5 years of management experience in areas such as customer service, order to cash and/or previous experience on a shared services center * You have knowledge in SAP and Salesforce * You demonstrate exceptional leadership skills, motivating and inspiring teams towards achieving goals * Possesse a strong ability to influence and drive the successful implementation of change initiatives while maintaining high performance and team morale * You thrive in fast\-paced, high\-pressure environments with a proven track record of managing high\-volume workloads effectively * Highly analytical with exceptional attention to detail and outstanding problem\-solving abilities * You show proven experience in project management, with the ability to plan, execute, and deliver projects successfully * Strong communication skills, with the ability to build and maintain effective relationships with stakeholders at all levels **Why you will love working with us** Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity. **What we offer you!** At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless. **This role is a full time position based on an unlimited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.** **Have we inspired you? Let´s talk about it** We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market. Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only. Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.