Are you an excellent communicator who can solve problems with a smile in your voice? We want your passion for customers! We are recruiting a Call Center Assistant for a leading company in the furniture and decoration retail sector. If you enjoy providing telephone support, managing orders, and ensuring customers have the best experience, this is your opportunity to be the voice of our brand! Your responsibilities will include: - Answering and managing calls and/or emails, customer complaints, and requests; - Recording and following up on incidents until they are correctly routed. What we expect from you: - 9th grade education; - Experience in contact centers (Mandatory); - Fluency in English; - Immediate availability for the schedule from 10 a.m. to 7 p.m., Monday to Friday. What we offer: - Base salary: 875 €; - Meal allowance: 6.17 €.