Sales Associate - Full-time

Description

Job Summary: Proactive and personalized service focused on solution-based sales and retention of the Resident Customer, ensuring satisfaction of their needs. Key Highlights: 1. Proactive, personalized, and mobile customer service 2. Focus on solution-based sales and customer loyalty 3. Appreciation of diversity, creativity, and proactivity #### **Store: Loulé** #### **Your Day-to-Day Responsibilities** * Deliver proactive, personalized, and mobile customer service, establishing a foundation of trust that ensures Resident Customer loyalty; * Be responsible for selling solutions to the Customer by anticipating and accurately identifying the Resident Customer's needs, supporting them in selecting the best solution (product + complementary items + service) to meet their requirements; * Possess in-depth knowledge of the product range in your department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Be familiar with digital tools available to support the Resident Customer and the various sales channels (website and kiosk), using them to deliver the best possible experience; * Know, propose, and sell the various services offered by LEROY MERLIN in your store—and their benefits—including delivery, installation, Home Card, maintenance, financing, energy certification, roof rail systems, tool rental, and van rental, among others; * Process payments at the Advisory Point; * Ensure cleanliness, clear signage, and safety within your assigned linear space, maintaining an attractive presentation of products on shelves/podiums, as well as all educational materials and informative section signage (labels and pricing). #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade / Technical Professional Course; * 1–2 years of experience as a sales associate; * Solid user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and understanding their needs; * Interest in technical products and their applications; #### **What We Offer** * Opportunity to join a multinational company offering a competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training program for integration into the company and role; * Well-being policies, including up to 30 annual vacation days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About Us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and live by a Human First culture, where every employee is a leader with opportunities to grow.