Night Auditor (m/w/d)

Description

Summary: As a Night Auditor, you are the central point of contact during the night, ensuring smooth operations, guest satisfaction, and creating a welcoming atmosphere. Highlights: 1. You are the central point of contact for guests during the night. 2. Ensuring smooth operations in front and back office. 3. Be part of a supportive and communal work environment. Good evening and buenas noches! In your role as Night Auditor (m/f/d), you are the point of contact during the night at our reception. Thanks to you, our guests always have someone to turn to — whether for questions or simply for a friendly late-night chat. **ROBINSON Hoteljobs\_short** ----------------------------- If you play this video, YouTube will send you some cookies! Accept \& play Accept for all videos \& play × **Turn the night into day – your everyday life as a Night Auditor (m/f/d)** ------------------------------------------------------------------------- Welcome to ROBINSON! Welcome to the most beautiful holiday destinations worldwide! With us, you have the opportunity to live and work at many different paradise-like locations around the globe. Even at night, there’s plenty going on: whether it’s after the show or party at the bar, or early-morning joggers — boredom is certainly not on the agenda here. We offer a wide variety of jobs, and exciting new experiences await you daily. Join the ROBINSON family and create unforgettable moments! We look forward to having you on our team. Immerse yourself in a unique and emotional atmosphere where solidarity and community become second nature. **Your job as Night Auditor (m/f/d)** -------------------------------------- As a Night Auditor (m/f/d), you step up when others head to bed. Your shift typically begins in the evening and runs through the night. Your open and warm personality makes an immediate impression and ensures every guest feels welcome right away. As a Front Office team member, you coordinate guest arrivals and departures and carry out check-in and check-out procedures. You interact directly with our guests and serve as their first point of contact for praise, feedback, or questions. With your empathetic and patient nature, you’re always happy to help — regardless of the time. Additionally, you ensure seamless operations in both Front Office and Back Office, cooperating closely with tour operators and their representatives. Your goal is to make our guests happy and ensure they enjoy a wonderful holiday with ROBINSON. Even when things don’t go entirely according to plan, you maintain oversight in challenging situations and handle them expertly. Thanks to your relaxed and balanced demeanor, you stay calm under pressure and never lose your smile. **For your new role as Night Auditor (m/f/d), you should bring your authentic self and the following qualifications:** ------------------------------------------------------------------------------------------------- * Vocational training as a hotel specialist (m/f/d) * Strong focus on quality and service orientation * Above-average commitment and resilience * Experience with a hotel reservation system, preferably Protel **We want you as our Night Auditor (m/f/d) and have a great deal to offer!** --------------------------------------------------------------------------- As a Night Auditor (m/f/d), you’ll find plenty of enjoyment in your job at our club, make many new contacts, and experience an exciting time. Our club atmosphere is defined by a strong sense of community — something uniquely found only at ROBINSON. You’ll join a large ROBINSON family comprising many open-minded and warm-hearted colleagues. The use of the informal "you" ("Du") among colleagues and guests is typical here and fosters a relaxed and familiar atmosphere. As a "Nighty", you enjoy the major advantage of having your days free. So once you’ve had a good rest, all club opportunities are open to you! **In short – this is what awaits you as a Night Auditor (m/f/d) at ROBINSON:** --------------------------------------------------------------------------- * Working alongside joyful and qualified colleagues * Discovering new countries and meeting new people * A permanent position with monthly income * Regular trainings to further develop your skills and broaden your knowledge * Excellent career opportunities * Complimentary accommodation and full board (different conditions apply at ROBINSON Club Fleesensee) * Free access to all facilities within the club