Assistant Bar Manager (M/F)

Description

Job Summary: As Assistant Bar Manager, you will be responsible for ensuring table service—from preparation through to guest interaction—while promoting products and maximizing consumption with excellence. Key Highlights: 1. Passion for service and strong customer orientation. 2. National and international career development opportunities. 3. A wide range of training programs to enhance your skills. Join Tivoli Hotels & Resorts—a unique and eclectic brand present in idyllic beaches, cosmopolitan locations, and luxurious destinations. Immerse yourself in the Tivoli philosophy and its enduring legacy, which stands out across established and emerging markets—from iconic destinations across Europe and the Middle East to Brazil and Greater China. Embrace the timeless, dedicated, and distinctive essence of Tivoli Hotels & Resorts. We believe in creating "bene vivere" experiences inspired by timeless hospitality, inviting our guests to live in the moment, delivering excellence in service, enjoying contemporary and innovative F&B offerings, while simultaneously sharing exclusive destination knowledge. What Will Be Your Mission? As Assistant Bar Manager (M/F), you will ensure table service—from mise-en-place preparation through to guest interaction—provide information, promote restaurant and other hotel outlet products, maximize consumption, and deliver high-quality, excellent service that exceeds guest expectations. What Will You Do? Deliver outstanding guest service, promoting guest satisfaction. Greet and welcome all guests to the restaurant. Maintain direct and frequent contact with guests during meals and events (breakfast, lunch, dinner, banquets, coffee breaks, etc.). Recognize regular guests and pay attention to their preferences. Know and promote all products and services available at the hotel restaurant. Review daily specials and menu changes with the kitchen team each day. Manage restaurant reservations and corresponding table management. Communicate effectively with the kitchen team to ensure orders are accurate and delivered on time. Clean restaurant tables and meeting rooms as needed. Follow internal procedures to guarantee quality and service in accordance with hotel standards. Issue receipts and collect invoice payments using the point-of-sale system, processing cash, credit card, and debit card transactions. Promote and apply upselling techniques, identifying opportunities to increase F&B department revenue. Ensure all points of sale/outlets are clean, tidy, and ready to welcome guests. Knowledge of and compliance with HACCP hygiene and safety standards. Who Are We Looking For? Professional experience in similar roles—preferably in 4- or 5-star hotels or upscale restaurants/bars. Professional education in Hospitality or F&B (preferred). Proficiency in the local language and English (fluent spoken level). Passion for service and strong customer orientation. Professional demeanor, genuine smile, well-groomed appearance, and friendliness. Strong organizational skills and attention to detail. Active listening and effective communication skills. Ability to work independently and as part of a team. Commercial aptitude—selling hotel products and services. Ability to handle and manage stressful situations and guest complaints. Flexibility in working hours. Knowledge of HACCP hygiene and safety standards. **Computer Skills:** Restaurant/bar/hotel platforms (e.g., Microsoft Office, POS systems), among others. Why Choose Us? At Minor Hotels Europe & Americas, we are committed to building exciting global careers and intercultural experiences. Our journey is fueled by the passion and dedication of our incredible teams—who also enjoy inspiring and exclusive benefits such as: Global experience—diversity across 150 nationalities. Challenging national and international career development opportunities. A wide range of training programs to enhance your skills. Well-being initiatives, including flexible working conditions. Team member recognition programs—including Milestone Celebrations. Opportunities to make a difference through our sustainability program and volunteer initiatives. Staff rates and promotions—offering discounted rates at our hotels worldwide and exclusive benefits through our corporate loyalty program. Birthday leave day. Health insurance and curative medicine coverage. Complimentary staff cafeteria access. Partnership agreements with local vendors—staff discounts. Uniform provision and cleaning. Service-year-based credits convertible into stays and/or meals at Minor Group hotels, resorts, and restaurants—both nationally and internationally. Accommodation subject to availability.