Job Summary: This professional will ensure service quality and customer satisfaction at a hotel property, coordinating the Housekeeping team and managing costs and inventories. Key Highlights: 1. Coordinate the Housekeeping department and manage the team. 2. Ensure service quality and customer satisfaction. 3. Manage costs, budgets, and inventories, with a focus on excellence. AP Hotels \& Resorts is seeking a professional for its hotel property in Albufeira. The hired professional's primary responsibility is to ensure the service quality required by the Group, complying with all standards and procedures, and guaranteeing overall customer satisfaction. **Responsibilities:** * Coordination of the Housekeeping department (staff management, supervision, and training); * Planning and allocation of rooms/public areas; * Ensuring quality in accordance with defined standards; * Cost control, budget management, and inventory management; * Ensuring proper operation and maintenance of facilities, equipment, and utensils. **Requirements:** * Experience in similar roles within the hospitality industry; * English proficiency; French is preferred, and knowledge of other languages is valued; * User-level computer literacy; * Leadership and team management skills; * Knowledge of cleaning equipment and products; * Methodical approach, organizational skills, excellence orientation, and attention to detail. **Will you join us in being naturally distinctive? We count on you at AP Hotels \& Resorts!**
João Santos
Indeed · HR
João Santos
Indeed · HR
