Job Summary: W Hotels Guest Service Experts create memorable and unique experiences by serving guests and upholding quality standards across all tasks. Key Highlights: 1. Create a memorable and unique experience for the guest 2. Interact with and serve guests while maintaining quality standards 3. Be original, innovative, and look toward future possibilities **Additional Information** **Job Number**26092600 **Job Category**Food and Beverage \& Culinary **Location**Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal, 8200\-385 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to simply serving food at a table for guests to enjoy until they request the check. Beyond that, we aim to create an experience that is memorable and unique (beyond food and beverage alone). Our Guest Service Experts proactively deliver a full range of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure every transaction becomes part of the guest experience. Regardless of your specific role, certain fundamentals are essential to success: creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional. Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and performing various physical tasks (moving, lifting, carrying, pushing, and placing items under 50 pounds unassisted; reaching overhead and bending down; performing movements requiring knee bending, twisting, stretching, and stooping). It is critical that Guest Service Experts consistently perform these tasks—and other reasonable tasks assigned—to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant Work Experience:Less than 1 year of relevant work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, always-ready spirit that has made us famous for reinventing luxury standards worldwide. The Whatever/Whenever service philosophy is our culture and the service mindset that brings guests’ passions to life. If you are original, innovative, and always look toward the possibilities the future offers, you are welcome at W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.
João Santos
Indeed · HR
João Santos
Indeed · HR
