IT Helpdesk Technician

Description

Job Summary: BIMMS is hiring an IT Helpdesk Technician to provide remote technical support, diagnose and resolve issues, install and configure systems, and monitor networks and software solutions. Key Highlights: 1. Remote technical support and efficient problem resolution 2. Installation and configuration of operating systems and tools 3. Network and software configuration and monitoring The recognition of our most recent partnerships and BIMMS’s established experience in European and Nordic strategic sectors have provided the foundation for a vision of sustainable, reliable, and progressive growth. With great enthusiasm, we announce that the BIMMS family is expanding — both in size and in expertise. BIMMS is hiring an **IT Helpdesk Technician** **(M/F).** Main Responsibilities: * Provide remote technical support, ensuring accurate diagnosis and efficient problem resolution; * Follow up on incidents until full resolution and proper documentation in the system; * Install, configure, and maintain operating systems as well as various application tools; * Configure, monitor, and document the company's networks and software solutions. Required Profile: * Experience in hardware and software troubleshooting (PCs, peripherals, and operating systems); * Knowledge of Autodesk software support (preferred); * Experience in Microsoft 365 administration; * Solid knowledge of networking (configuration and monitoring); * Fluency in English (spoken and written), essential for delivering support. Compensation: €943.85 \- €1,400.00 per month Work Location: On-site