Job Summary: Manage the store in terms of image, team, and commercial objectives, ensuring customer attention and profitability. Key Highlights: 1. Team leadership and management 2. Focus on profitability analysis and decision-making 3. Customer orientation and excellence in service **Your daily responsibilities will include:** * Implement and enforce the customer service model, instilling in the team the importance of customer attention; * Use key store profitability analysis tools to support decision-making that enhances sales and ensures implementation of necessary actions; * Manage the store regarding image, team, and commercial objectives, in accordance with internal guidelines; * Plan, organize, and monitor store operations; * Ensure appropriate recruitment, onboarding, integration, and training of new employees; * Manage and promote the development of team members. **What we value:** * Secondary education (12th grade) or Bachelor's degree; * Minimum two years’ experience in similar roles; * User-level computer skills; * Experience in sales and KPI analysis; * Leadership, team development, and management capabilities; * Strong communication and interpersonal skills; * Customer orientation; * Flexibility in working hours. Are you the person we’re looking for? Send us your CV!
João Santos
Indeed · HR
João Santos
Indeed · HR
