Job Summary: We are seeking an IT Technician for our service center, responsible for AI development, technical support, incident diagnosis and resolution, and coordination with technical teams. Key Highlights: 1. Integration into a stable project 2. Professional and collaborative work environment 3. Focus on AI development and technical support We are recruiting an IT Technician for our service center in Póvoa de Varzim **Responsibilities:** AI development and application; Responding to and following up on technical support tickets; Providing customer support; Diagnosing and resolving technical incidents; Recording, classifying, and forwarding requests; Coordinating with field technical teams; **Requirements:** Experience in Service Desk roles; Knowledge of technical support; Strong communication skills and customer orientation; Organizational ability, priority management, and teamwork skills; Familiarity with ticket management tools (preferred). **We Offer:** On-site working arrangement; Integration into a stable project; Professional and collaborative work environment. **Work Location:** Póvoa de Varzim Interested candidates should submit an updated CV. rh@evoproject.pt Job Type: Full-time Salary: €1,000.00 - €2,000.00 per month Benefits: * Meal card/voucher