BackOffice Receptionist (m/f) - Trofa Saúde Gaia

Description

Job Summary: Trofa Saúde is seeking a Receptionist to handle patient appointments, medical examinations, and billing, with a strong focus on customer satisfaction. Key Highlights: 1. Integration into a leading private healthcare group 2. Professional stability and career advancement opportunities 3. A work environment that promotes diversity and equality Trofa Saúde positions itself as a global healthcare initiative, integrating an extensive network of hospital units, with the primary objective of improving how we care for our customers and fulfilling their needs. With this mission in mind, we continue to grow and aim to strengthen our team by hiring a Receptionist (m/f) for Trofa Saúde Gaia. **Your daily responsibilities will include:** * Ensuring patient admission and proper client referral; * Scheduling, rescheduling, and canceling medical appointments and examinations; * Billing medical services according to established rules and procedures; * Managing customer complaints and ensuring their appropriate referral. * Contacting clients, institutions, or insurance companies to resolve billing issues or claims-related matters. **What We Value:** * Completion of 12th grade, a professional technical course, or a bachelor’s degree; * Proficiency in user-level computer applications; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts. **What We Offer:** * Integration into a leading private healthcare group in Portugal; * Professional stability; * Career advancement opportunities; * Health insurance; * Performance bonuses; * Commercial discounts with various partners. **Join our team — submit your application today!** Our Group is committed to fostering a workplace that promotes diversity, inclusion, and equal employment opportunities without distinction based on race, color, sex, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.