Description
Job Summary:
We are seeking an experienced professional to supervise Food & Beverage operations, ensure compliance with standards, manage the team, and guarantee guest satisfaction at a hotel property.
Key Highlights:
1. Integration into an expanding hotel and tourism group
2. Positive work environment and continuous training
3. Opportunity for career progression
**We are an expanding group in the hotel and tourism sector, seeking an experienced professional to join our team at our Elvas property.**
**Responsibilities:**
\- Daily supervision of Food \& Beverage operations, reporting to the Property Director;
\- Ensure team members comply with rules and procedures, and maintain service and hospitality standards as defined;
\- Develop staff schedules and assign duties according to team members' specific roles and categories;
\- Monitor daily operations;
\- Coordinate and ensure effective communication with other departments;
\- Respond effectively to all existing complaints within the F\&B area;
\- Motivate the team by providing regular training to ensure appropriate and professional guest service;
\- Ensure special guests—including those with dietary restrictions, seniors, children, and VIPs—receive personalized services;
\- Ensure compliance with HACCP regulations;
\- Assist in identifying ordering requirements;
\- Manage inventories of food, beverages, and equipment;
\- Perform administrative tasks for the department;
\- Substitute for the Director during their absence;
**Required Profile**
\- Technical or higher education in Restaurant and Beverage Management, Hotel Management, or related field;
\- Proven professional experience in this role;
\- Proficiency in management software, particularly Host (or similar);
\- Fluency in English and Spanish (mandatory); additional languages are advantageous;
\- Strong results orientation and customer focus;
\- Excellent communication and interpersonal skills;
\- Dynamism, initiative, and ability to anticipate and resolve problems.
\- Resident in the Elvas area or nearby (preferably within a maximum distance of 10 km).
**Offer:**
Initial and ongoing training;
Positive work environment;
Opportunity for career progression;
Excellent opportunity to participate in an attractive project within a solid, nationally established, and expanding company;
Competitive salary package, determined according to candidate profile and experience;
Type of position: Full-time
Work location: On-site