Head of internal IT (m/f/x)

Description

Summary: This role drives digital transformation, supports a remote-first environment, identifies innovation opportunities, safeguards data, and shapes company culture. Highlights: 1. Drive digital transformation and innovation 2. Safeguard data and strengthen IT security 3. Shape company culture and build partnerships **Job Description** ------------------- Are you passionate about driving digital transformation from the inside out? At Virtual Identity, we explore everyday problems with passion and solve them digitally – making them not only fun but above all useful. Candidates must live in Portugal! **What you will do:** --------------------- * **Enable excellence:** Support over 200 employees to work seamlessly in a remote\-first environment with cutting\-edge tools and infrastructure * **Drive innovation:** Identify new digitalization and automation opportunities that make our colleagues' daily work easier and more efficient * **Protect what matters:** Keep a vigilant eye on security threats and safeguard our data and our clients' data with a comprehensive security strategy * **Build partnerships:** Coordinate collaboration with IT service partners while strengthening our colleagues' self\-service capabilities * **Shape culture:** Create and nurture the VI culture, sharing your knowledge and experience as an active part of our community **Requirements** ---------------- What we expect: * Profound expertise in IT, infrastructure, networking and security topics * Deep knowledge of Microsoft 365 environment administration (Entra, Teams, SharePoint, Exchange Online) * Experience with endpoint management and hardening solutions (Kandji, Intune) for secure device lifecycle management * Hands\-on experience with Cloud/SaaS services and modern IT architectures * Deep knowledge of APIs and automation frameworks (Power Automate, Logic Apps, Zapier, n8n) to streamline business processes * Knowledge of AI tools and agentic AI systems to enhance productivity and drive intelligent automation * Comprehensive and strategic understanding of the IT tool landscape and emerging technologies * Experience with certification processes (ISO 27001, SOC2\) and continuous improvement methodologies * First experience as a leader with strong communication skills, decision\-making ability, and team management expertise * Being fluent in English is a must\-have and German\-speaking skills are a plus. **Contact** Michael Vonach