Job Summary: We are looking for a Service Advisor to handle customer reception, scheduling, vehicle follow-up, after-sales product promotion, and billing—with a strong focus on customer experience and the use of digital tools. Key Highlights: 1. Integration into the largest Portuguese automotive group 2. Continuous training and development 3. Opportunity for career progression Welcome to **Caetano**. Here, one name represents many stories, multiple business areas, and brands that make a difference every day: **Toyota, Lexus, Caetano Collision, and GlassBack.** We are part of the Salvador Caetano Group and work to take cars (and people) further—from sales to after-sales, from collision repair to glass services—always with a focus on quality and the **Customer Experience.** To accelerate this engine, we seek individuals with initiative, a willingness to learn, and the courage to take risks. We steer your future—shall we **Move Forward Together?** **What Does It Mean to Be a Service Advisor?** * Responsible for customer reception * Schedules appointments according to service needs * Tracks vehicles received for service * Promotes after-sales products and services * Handles billing for completed services * Proficient in digital tools supporting daily operations * Eternally curious about discovering new ways to delight customers * Attentive, a good listener, and enjoys communicating * Organized, proactive, and able to work effectively in a team **What We Offer:** * An additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Opportunities for career progression within a Group with strong national and international presence * Integration into the largest Portuguese automotive group **What We Value:** * Customer service experience * User-level computer literacy * Strong communication and interpersonal skills * Passion for commercial activities * Excellent organizational ability, stress management, and team spirit **At Salvador Caetano, we help People move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences—and embrace them. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
