Administrative Assistant (m/f) | Front-Office

Description

Job Summary: CUF is recruiting a Front-Office Administrative Assistant to handle customer service, appointment scheduling, waiting time monitoring, and support for clients and medical staff. Key Highlights: 1. Integration into a solid and innovative company 2. Opportunities for professional growth and development 3. A positive and motivating work environment We are a 100% Portuguese company and a leader in delivering excellence in healthcare in Portugal. With 80 years of history, CUF was founded with the purpose of caring for people and their families. Today, continuously growing, we serve all Portuguese citizens who entrust us with their health and well-being — for life, with humanity and excellence. Together, we aim to do more and care better. We are recruiting a **Front-Office Administrative Assistant** (m/f) at the **CUF Porto Institute and CUF Porto Hospital**. **Why CUF?** At CUF, we believe that caring for our employees is essential to continue delivering high-quality healthcare. We promote opportunities for growth and long-term internal mobility. We foster relationships based on respect and cooperation, creating a positive and motivating work environment. **How will you make a difference?** * Deliver outstanding in-person and telephone customer service; * Schedule appointments and examinations within the services offered at the unit; * Monitor and strive to improve waiting times; * Receive, assist, and direct clients, ensuring secretarial support for doctors and nurses. **What do you need to succeed in this role?** * Completed 12th grade or equivalent in Portugal (**mandatory**); * Experience in face-to-face customer service (**preferred**); * Proficiency in computer use and strong ability to operate multiple tools simultaneously (**preferred**); * Availability for rotating shifts and days off (Monday to Sunday, including night shifts) (**mandatory**). **How do we care for you?** * Direct employment contract with CUF; * Integration into a solid, innovative, and growing company; * Initial and continuous training through the CUF Training Academy; * Recognition and development of our people through professional growth; * Prevention and well-being initiatives; * Family-friendly employer, acknowledging the importance of balancing professional, personal, and family life, with benefits supporting this balance. **At CUF, we recognize the effort and dedication of our teams, and therefore invest continuously in improving well-being and working conditions to positively impact your role.** **We value diversity and inclusion. We commit to the principle of equality across all recruitment and selection processes and to non-discrimination based on, among others, age, gender, sexual orientation, gender identity, marital status, family situation, origin, social background, disability, or any other factor that may be considered discriminatory — thus promoting a fair and equitable workplace for everyone.** **Join a team that cares for you while caring for others!**