Customer Service

Description

Job Summary: We are seeking a customer service representative with a passion for motorcycles, bicycles, and tourism to join our dynamic and international team in Porto. Key Highlights: 1. Contact with international customers and a dynamic environment 2. Integration into a solid and growing company 3. Passion for motorcycles, bicycles, and tourism **NORTHROAD – Rentals & Tours**, a leading company in motorcycle and bicycle rentals and tour organization in Portugal, is looking for a **customer service representative** to join our team in Porto. If you enjoy interacting with international customers, are passionate about motorcycles, bicycles, and tourism, and seek a dynamic and challenging environment, this could be the perfect opportunity for you. **Main Responsibilities:** * In-person customer service and support (rental check-in / check-out) * Reservation management and administrative support (email and WhatsApp responses, invoicing, etc.) * Clarification of inquiries regarding our products and services (motorcycles, tours, experiences) * Support in daily logistical organization **Desired Profile:** * Excellent communication skills and customer orientation * Fluency in English (additional languages such as French, Spanish, or German are valued) * Sense of responsibility, organizational skills, and attention to detail * Interest in tourism, travel, and/or motorcycles * Valid driver’s license (Category B) * Motorcycle license (preferred) **We Offer:** * Integration into a solid and growing company * An international, dynamic, and motivating work environment * Direct contact with customers from around the world * Competitive compensation commensurate with role and experience **Work Location:** Porto **Applications:** Send your CV to **tiago.lopes@northroad.pt** Employment Type: Full-time Language: * English (Mandatory) License/Certification: * Driver’s License Category B (Mandatory) Work Location: On-site