




Job Summary: We are looking for someone to help us improve our services and customer satisfaction by performing administrative tasks in the Operations department. Key Highlights: 1. Teamwork to achieve company objectives 2. Proactive and organized customer service 3. Career progression opportunities **Before applying for a job, please select your preferred language from the options available in the top-right corner of this page.** Explore your next opportunity with a Fortune Global 500 organization. Imagine innovative possibilities, experience our rewarding culture, and work alongside talented teams that help you grow every day. We know what it takes to lead UPS into the future: people with a unique combination of skills + passion. If you have the qualities and motivation to lead yourself or teams, we have roles available to help you develop your skills and advance your career. **Job Description:** We are looking for someone to help us improve our services and customer satisfaction by performing administrative tasks in the Operations department. You are part of this team! Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who handles complex situations and meets established deadlines with ease? If yes, don’t wait any longer—apply now! **What will you do in a day?** * Assist with various administrative tasks that may arise daily in the department. * Collaborate with colleagues in your department to achieve company objectives. * Customer service at the customer counter. * Communicate with customers via telephone and email. * In short: you are proactive and organized—you make a difference in your area. **What do we offer?** * Competitive salary * Continuous training * Our internal promotion policy provides excellent career progression opportunities **What do we expect from you?** * Prior experience in similar roles will be valued. * Intermediate (B1) level of English (written and spoken) — preferred * Completion of 12th grade — preferred * Fluency in Portuguese * Practical knowledge of Microsoft Office * Working hours: 09:00 – 12:30 and 14:00 – 17:30, Monday to Friday **How we recruit** At UPS, equal opportunity, fair treatment, and an inclusive workplace are of utmost importance. We are committed to a fair treatment policy for people, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity. **A bit about our business** Founded in 1907 as a U.S.-based courier company, UPS has grown into a global enterprise with one of the world’s most recognized and admired brands. We have expanded and become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information across more than 200 countries and territories worldwide. **Employment Type:** Permanent position UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.


