Salesperson - Full-time

Description

Job Summary: A proactive and personalized salesperson responsible for identifying customer needs, selling solutions, and ensuring customer loyalty, with a focus on technical products and services. Key Highlights: 1. Proactive and personalized customer service to foster customer loyalty 2. Selling solutions by anticipating and identifying customer needs 3. In-depth knowledge of the section’s products and services #### **Store: Gondomar** #### **Your day-to-day responsibilities** * Deliver proactive, personalized, and mobile customer service, laying the foundation for building trust-based relationships that ensure customer retention; * Be responsible for solution-based selling to customers, accurately anticipating and identifying their needs, and supporting them in selecting the best solution (product + complementary items + service) to meet those needs; * Possess in-depth knowledge of the product offerings within your section and related complementary items, thereby conveying confidence and professionalism to the resident customer; * Know, propose, and sell the various services offered by LEROY MERLIN at your store—and their benefits—including delivery, installation, Casa Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive commercial spaces in close coordination with the Store Logistics team; * Contribute to maintaining high stock quality in your section by implementing necessary action plans to address AVS, non-moving items, overstock, and visual stockouts, while ensuring effective communication with the Store Logistics team; * Follow up on quotations and maintain contact with customers. #### **Who we are looking for** * Educational qualifications equivalent to 12th grade or a Technical Professional Course; * 1–2 years of experience as a salesperson; * Good user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and understanding their needs; * Interest in technical products and their applications; #### **What we offer** * Opportunity to join a multinational company offering competitive salaries and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and your role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, it provides a dynamic and collaborative work environment where diversity, creativity, and proactivity are highly valued. People are at the center of every decision we make, and we live by a Human First culture—where every employee is a leader with the opportunity to grow.