Job Summary: A professional responsible for customer service and workshop service management—from appointment scheduling to vehicle delivery—including administrative and commercial tasks. Key Highlights: 1. Integration into a solid group with growth-oriented projects. 2. Professional and personal training and development. 3. Real opportunity for career advancement. **Responsibilities** --------------------- * Serve customers (in person and/or by phone) and drive business growth. * Prepare quotations. * Schedule workshop services with customers. * Receive vehicles, create service orders, and inspect vehicles together with the customer to assess their overall condition. * Promote sales of additional services. * Perform administrative tasks related to service operations (e.g., updating customer data and entering warranties into the system). * Deliver vehicles to customers and provide information regarding completed work. * Invoice performed services. * Manage generated leads. * Ensure and verify that the cash balance matches the services rendered. **Profile** ---------- * Minimum educational qualification: completion of 12th grade. * Valid Category B driver's license. * Working days: Monday to Saturday. * Prior experience in customer-facing roles (preferred). * Proficiency in Microsoft Office (MS Word, MS Excel, MS PowerPoint, Outlook). **We Offer** -------------- * Integration into a solid and reputable group currently implementing multiple growth initiatives. * Training and opportunities for professional and personal development. * Real opportunity for career advancement based on performance and demonstrated competencies. * Favorable working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan).
João Santos
Indeed · HR
João Santos
Indeed · HR
