Description
Job Summary:
ManpowerGroup is recruiting a Customer Technical Support Assistant for the telecommunications sector, responsible for clarifying technical inquiries and handling complaints.
Key Highlights:
1. Excellent work environment
2. Proven career progression
3. Paid initial training
ManpowerGroup, a leading Human Resources services company, is currently recruiting an assistant (m/f) for a Customer Technical Support line in the telecommunications sector.
**The selected professional will have the following main responsibilities:**
* Providing customer support to clarify technical issues;
* Handling complaints.
**What are we looking for?**
* Enjoyment of telephone communication;
* Dynamic, proactive, and resilient attitude;
* Ability to establish empathetic relationships;
* Strong communication and argumentation skills;
* Good interpersonal skills and enthusiasm for teamwork;
* Sense of responsibility;
* Proficiency in computer tools.
**We offer:**
* Paid initial training (11:00\-20:00, Monday\-Friday), conducted in person;
* Employment contract \+ base salary \+ meal allowance \+ productivity bonuses \+ night shift allowance (where applicable);
* Integration into a solid Human Resources company with proven opportunities for career progression;
Excellent work environment.
**Days off: Fixed during the week.**
Working Hours: Full\-time 13:00\-22:00 / 14:00\-23:00 \|\| Part\-time until 22:00 and 23:00
Work Location: Campanhã
Type of Position: Full\-time, Part\-time
Compensation: €870.00 \- €950.00 per month
Application Deadline: 17/05/2024