Job Summary: World of Discoveries is seeking a Customer Service Operator to conduct guided tours, sell tickets and merchandise, and promote museum services through personalized assistance. Key Highlights: 1. Join an exciting project within a growing Group. 2. Career opportunity within a young and dynamic team. 3. Work at one of the country's most renowned theme parks. **Company Description** The World of Discoveries is an interactive museum and theme park located inside the former warehouses of the Real Companhia Velha in Miragaia, in the historic center of Porto. It opened to the public on April 25, 2014, and has since become one of the country’s most recognized and sought-after theme parks, offering a multisensory experience that reconstructs the fantastic odyssey of Portuguese navigators through meticulously and creatively designed full-scale settings, inviting visitors to travel through time. **Job Description** We are expanding our team by hiring a Customer Service Operator. Your main responsibilities will include: conducting guided tours for groups and/or individual visitors; selling single or combined tickets; providing customer service and selling merchandise in the shop; promoting museum services and products through personalized assistance. **Qualifications** * Degree in Tourism, History, or related fields (mandatory) * Prior experience conducting guided tours (preferred) * Strong ability to adapt to diverse functions * High sense of responsibility, organization, and autonomy * Good knowledge of English or French (mandatory) * Excellent communication skills * Strong interpersonal skills **Additional Information** * Opportunity to join an exciting project within a growing Group * Salary commensurate with role/experience demonstrated * Career opportunity, joining a young and dynamic team of excellence professionals.
João Santos
Indeed · HR
João Santos
Indeed · HR
