Reception Assistant

Description

Job Summary: Reception Assistant to join the team, responsible for welcoming customers and visitors, providing information, and supporting the daily organization of the reception area, with emphasis on friendliness and communication. Key Highlights: 1. Daily contact with customers and different departments of the company 2. Opportunity to develop skills in customer service and administration 3. Prospects for job stability and professional growth **\[Actual company name]**, a company operating in the **\[Specify sector or actual activity]** sector, is seeking a **Reception Assistant** to join its team in **\[City and district], Portugal**. The selected candidate will be responsible for welcoming customers and visitors, providing information, handling incoming calls and messages, and supporting the daily organization of the reception area. We are looking for a friendly, responsible, and organized individual with strong communication skills and a passion for customer service. Prior experience is valued but not mandatory; candidates at the beginning of their careers may also be considered, provided they demonstrate willingness to learn and availability to undergo training. Job Details * Work location: **\[City and district], Portugal**; * Work arrangement: **On-site**; * Employment type: **\[Full-time or part-time]**; * Weekly working hours: **\[Number of hours per week]**; * Schedule: **\[Specify days, hours, and any shifts]**; * Contract type: **\[Permanent, fixed-term, or other applicable contract type]**; * Base salary: **\[Minimum–maximum amount] € gross per month**; * Meal allowance: **\[Specify amount, if applicable]**; * Start date: **\[Immediate or specify date]**. Main Responsibilities * Welcome and guide customers, visitors, and suppliers; * Provide clear, courteous, and professional information; * Answer telephone calls, messages, and emails; * Route inquiries to the relevant departments; * Record entries, requests, or appointments; * Organize and confirm meetings, consultations, or appointments; * Update internal calendars and schedules; * Receive, organize, and distribute correspondence; * Prepare documents, forms, and simple communications; * Update customer and visitor data in the system; * Support the organization of physical and digital archives; * Collaborate with the team on daily administrative tasks; * Maintain a clean, organized, and welcoming reception area; * Ensure confidentiality of all handled information; * Report any situation requiring follow-up to the supervisor. Candidate Profile * Strong oral and written communication skills in Portuguese; * Friendliness, courtesy, and enthusiasm for customer service; * Organization, responsibility, and punctuality; * Professional appearance and demeanor; * Basic computer literacy; * Proficiency in using email, Microsoft Word, and digital tools; * Ability to manage multiple tasks and priorities; * Attention to detail; * Capacity to work both independently and as part of a team; * Discretion when handling confidential information; * Willingness to learn new procedures and software. Preferred Qualifications The following will be considered advantageous: * Experience in reception, customer service, secretarial work, or administrative functions; * Experience managing phone calls, calendars, or appointments; * Knowledge of Excel or management software; * Proficiency in English, Spanish, or another foreign language; * Education in Administration, Tourism, Customer Service, or related fields. Professional experience is not mandatory if the company is genuinely willing to train and support the selected candidate. What We Offer * Initial training on company functions and procedures; * Support during the integration period; * Fixed salary within the stated range; * Meal allowance **\[if applicable]**; * Professional, welcoming, and collaborative work environment; * Clearly defined roles and responsibilities; * Daily contact with customers and different departments of the company; * Opportunity to develop skills in customer service and administration; * Prospects for job stability and professional growth; * **\[Add only real benefits: health insurance, parking, training, flexible hours, bonuses, or others]**. Benefits: * Commercial discounts * Transportation allowance Work location: On-site