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Job Summary: The Doorman will be responsible for assisting guests outside the hotel, at the entrance, or in the lobby — handling luggage, providing information, and ensuring order. Key Highlights: 1. Assists guests with luggage and provides general hotel information. 2. Ensures control and order at the entrance, coordinating services. 3. Communicates city attractions and collects guest feedback. What Will Be Your Mission? As a Doorman, you will assist guests outside the hotel, at the entrance, or in the lobby, and perform basic security tasks. These include transporting and safeguarding luggage, as well as providing general information about hotel facilities and equipment operation. Your Responsibilities: Be present at the hotel entrance and open doors for guests entering and exiting the hotel. Assist guests in entering and exiting vehicles, and load/unload luggage. Ensure control and order at the hotel entrance, managing disturbances and alerting security if necessary. Coordinate, together with the Front Office team, luggage handling, valet parking, and guest transportation services. Arrange guest transportation, including pre-booking services (e.g., taxis, shuttle buses). Park and retrieve guests’ cars from the parking lot, keeping them clean and ready for use. Know and communicate available hotel services and general safety information. Stay well-informed and communicate city attractions — such as restaurants, museums, and monuments — providing directions, recommendations, and reservation options. Ensure the Front Office and Management teams are fully updated on guest comments, suggestions, and feedback from other departments. What Profile Are We Looking For? Prior experience in the hospitality industry is preferred. Secondary school diploma or equivalent qualification. Fluency in the local language is essential; knowledge of English is an advantage. Strong communication and interpersonal skills. Familiarity with the local area. Ability to work independently and as part of a team. Why Join Us? At Minor Hotels Europe & Americas, we are committed to building exciting global careers and intercultural experiences. Our journey is driven by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits, such as: Global experience — diversity of 150 nationalities. Career development opportunities filled with national and international challenges. A wide range of training programs to enhance your skills. Well-being initiatives, including flexible working conditions. Team member recognition programs, including Milestone Dates. Opportunities to make a difference through our sustainability program and volunteering initiatives. Staff rates and promotions, offering discounted rates at our hotels worldwide and exclusive benefits through our corporate loyalty program.
