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Job Summary: We are seeking a professional to consolidate and analyze data, build predictive churn models, and monitor key metrics. Key Highlights: 1. Commercial data analysis focused on identifying churn and risk 2. Proficiency in Excel and Power BI for dashboards and metric monitoring 3. Experience in predictive modeling and AI for analysis and insights Let’s Shape your Passion! **About Us** -------------------- Cegid is a European leader in cloud-based **business management solutions** (cash flow, taxes, ERP), human resources (payroll, talent management), accounting, retail, and entrepreneurial sectors. In a rapidly changing world, Cegid and its **6,000 employees** make more possible by helping our 750,000 customers unlock their potential through innovative and purpose-driven business solutions. ***Make more possible*** is our vocation. It reflects who we are, how and why we do things the way we do them for our customers. Thanks to this, we can affirm that we work every day to shape your future, our future, and the future of our customers’ businesses — a future we have been defining for years with our employees, inventing solutions that change how people work, enabling sustainable performance. **Your Mission:** * Consolidate and analyze data (contracts, billing, migrations, CRM); * Identify churn drivers and risk by profile; * Build predictive churn models; * Perform segmentation and clustering for large-scale actions (win-back campaigns, retention); * Monitor metrics (NRR, churn, reactivation); * Audit workflows, discounts, and migrations; * Support the preparation of commercial and operational reports; * Leverage AI to accelerate analysis. **About You** -------------------- * Experience in commercial data analysis, including contract consolidation, billing, migrations, and CRM (e.g., Salesforce), with emphasis on identifying churn and risk by profile, preferably in software/technology. * Proficiency in Excel and Power BI for data manipulation, dashboard creation, and monitoring metrics such as NRR, churn, and reactivation. * Skills in predictive modeling and segmentation using SQL, Python, or R for churn models and large-scale retention/win-back campaigns. * Experience auditing workflows and reports, analyzing discounts, migrations, and operational processes for optimization and decision support. * Proficiency in AI and analytical tools, such as machine learning or Tableau, to accelerate analysis and generate actionable insights. * Analytical profile with strong communication skills (fluent in Portuguese and English); degree in Statistics/Data Science (Bachelor’s or higher) and certifications in Power BI/Excel are highly valued. **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and your **potential** to learn and grow alongside us. We offer a professional environment where each person can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director
