**Operations Manager – Restaurants (Baixa do Porto) About the Project** We are seeking a dynamic and ambitious Operations Manager to lead two restaurant units located in the heart of **Baixa do Porto**. Our concept focuses on reinterpreting **Portuguese cuisine with innovative touches**, delivering an internationally competitive dining experience offering excellent *value for money*. Our target audience is the global traveler seeking the very best the city has to offer—comparable to standards found in major European capitals. If you are passionate about leading teams and eager to grow two benchmark venues, this challenge is for you. **Your Responsibilities** * **Operational Management:** Oversee the daily operations of both units, ensuring service excellence and strict adherence to quality standards. * **Team Leadership:** Recruit, train, and motivate teams (Kitchen and Front-of-House), fostering a productive and hospitality-focused work environment. * **Financial Management & KPIs:** Monitor costs (Food Cost, Labor Cost), control inventory, and implement strategies to maximize profitability and unit growth. * **Customer Experience:** Ensure every guest enjoys a memorable experience, manage feedback effectively, and continuously elevate service standards. * **Process Optimization:** Implement standardized operational procedures (SOPs) to ensure consistency across both units. * **Commercial Coordination:** Collaborate on marketing initiatives and local partnerships to increase visibility among both tourist and local audiences. **Desired Profile** * **Experience:** Minimum 3–5 years in management roles within the Restaurant or Hospitality industry. * **Growth Mindset:** Results-oriented focus and ability to scale operations. * **Languages:** Fluency in Portuguese and English (mandatory); additional languages are a plus. * **Soft Skills:** Excellent communication skills, empathetic leadership, and stress resilience. * **Market Knowledge:** Awareness of current gastronomic trends and modern traveler expectations. * **Proactivity:** Ability to “make things happen” and solve problems autonomously. **What We Offer** * Opportunity to lead a standout gastronomic project in Porto. * Competitive compensation package (Base Salary + Performance-Based Variable). * Career progression opportunities within a growing group. * Vibrant and cosmopolitan work environment. **How to Apply** If this profile resonates with you and you’re ready to elevate Porto’s gastronomy to the next level, please send your updated CV. Job Type: Full-Time