Telemarketing Assistant

Description

Job Summary: We are seeking a Telemarketing Assistant with a passion for communication, a commercial mindset, and motivation to work toward targets in the energy sector. Key Highlights: 1. Contact customers, monitor their experience, and foster loyalty 2. Work toward commercial goals and contribute to team results 3. Initial training and ongoing support Goldplayer Group is expanding its team and looking for a Telemarketing Assistant to join our office in Porto. If you enjoy communication, possess a commercial profile, and are motivated to work toward targets, this could be the right opportunity for you. We are a company operating in the energy sector, offering solutions in electricity, natural gas, and solar energy. Our teams specialize in customer communication and portfolio management for our partner, with a strong focus on retention and satisfaction. It is precisely for this team that we seek a new member. **Your day-to-day responsibilities:** * Contact customers and monitor their service experience * Clarify doubts and present solutions tailored to their needs * Build close relationships to foster customer loyalty * Work toward commercial goals and contribute to team results **The profile we seek:** * Strong communication and argumentation skills * Proactive attitude and willingness to learn * Enthusiasm for challenges and target-driven work **Preferred qualifications:** * Knowledge of the energy sector * Experience in telemarketing * Experience in sales, retention, or customer support * Basic knowledge of Microsoft Office * Immediate availability * English language proficiency (preferred but not mandatory) **What we offer:** * Full-time employment contract (40 hours per week) * Working hours from Monday to Friday * Free weekends * Initial training and ongoing support * Base salary + commission plan based on targets * Integration into a dynamic team with a positive work environment Our offices are located in Porto, easily accessible by public transport. If you are interested in joining our team, please send us an email containing: * Your resume * A brief summary of your profile * What motivates you to work with us Applications via email only. See you soon!