Brokerage Admin

Description

Summary: Seeking a detail-oriented Administrative Assistant to support the customs clearance team by contacting customers and ensuring documentation compliance with EU regulations. Highlights: 1. Opportunity to work with talented teams in a Fortune Global 500 organization 2. Continuous Training and internal promotion for career progression 3. Role focused on customer communication and customs clearance procedures **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** We are seeking a detail\-oriented Administrative Assistant to support our customs clearance team. In this role, you will be responsible for contacting customers to gather necessary information to clear shipments under EU customs regulations and providing them with general information on duties, taxes, import restrictions and other relevant information. **What do you do in a day?** * Contact customers to obtain required information for customs clearance. * Ensure all documentation complies with EU customs rules. * Communicate clearly with customers regarding duties, taxes, and clearance procedures. * Maintain accurate records of communications and clearance documents. * Collaborate with internal teams to facilitate timely clearance of shipments. **What do we offer?** * Competitive salary * Continuous Training * Our policy of promoting from within will give excellent career opportunities to progress **What do we expect from you?** * Working knowledge of Microsoft Office * Fluent in English * Fluent in Portuguese * Minimum12th grade of secondary school * Previous experience in a call center environment – preferred * Excellent communication skills * Results orientation * Problem solving * Ability to prioritize daily tasks and promote a positive work environment * Team spirit * Availability to work flexible shift hours, up to 5 days per week * Working schedule: mon\-fri 14h00 \- 22h00 **How we recruit** At UPS, equal opportunity, fair treatment and an inclusive work environment are of paramount importance. We are committed to a policy of fair treatment of people, selection, training, promotion and remuneration based on merit, experience and other job\-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation or gender identity. **A little about our business** Founded in 1907 as a courier company in the United States, UPS has grown into a global company with one of the most recognized and admired brands in the world. We've grown to become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds and information in over 200 countries and territories around the world. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.