Job Summary: We are seeking a Receptionist to manage hotel operations, customer service, and administrative tasks at our hotel in Porto. Key Highlights: 1. Stable position with real growth opportunities 2. End-to-end management of front desk operations and customer service 3. Dynamic role involving incident management and staff supervision CATALONIA HOTELS & RESORTS is looking to hire a RECEPTIONIST to work at our hotel located in the center of PORTO. The main responsibilities include: * Check-in/Check-out. * Key control and room key tracking. * Safe deposit box rentals. * Cash reconciliation and handover to the next shift colleague. * Full accountability for all activities occurring during the assigned shift. • Incident management (not resolution). * Luggage handling. * Room changes. * Mail management. * Room sales. * Switchboard call management. * Supervision of bellboy staff under direct responsibility. REQUIREMENTS * Prior experience in a similar role. * Tourism-related education. * Advanced English + other languages are a plus. * Customer-oriented attitude. * SAP knowledge is highly valued. OFFER * 40-hour weekly contract. * Rotating shifts. * Fully stable position with real growth opportunities. * Competitive salary.
João Santos
Indeed · HR
João Santos
Indeed · HR
