PCDIGA, the market leader in the specialized IT sector in Portugal, is currently recruiting a Store Employee for its Benfica store. **Responsibilities:** Providing in-store customer service to PCDIGA customers, ensuring their complete satisfaction; Delivering the best commercial advice according to customer needs; Managing conflicts and complaints; Supporting all team requirements; **Cash management:** receiving customer payments, performing cash register opening, closing, and reconciliation; Ensuring goods receiving and dispatch operations, supervising loading and unloading, and verifying quantities and condition of materials; Organizing received stock and placing items appropriately; Conducting periodic inventory checks; Using computer systems (Microsoft Office, SAP, Zendesk, Talkdesk...); Maintaining and cleaning the work area; Identifying sources and trends of technical issues with equipment; Analyzing, diagnosing, and resolving incidents; Replacing warranty parts, cleaning equipment, and performing tests. Performing other activities or tasks not specified above whenever deemed necessary to achieve company objectives. Requirements Compulsory education level (12th grade); Experience in sales environments, analysis, and repair of computer equipment; Strong customer orientation; Results-driven with a preference for teamwork; Availability to work rotating shifts, including weekends. Enjoyment of teamwork; Highly organized, responsible, and committed; Ability to integrate into a team and strong interpersonal skills; Ability to handle pressure situations and solve problems effectively. Availability for flexible working hours, including weekends and holidays. **We offer:** Initial training Integration into a young and dynamic organization Competitive compensation aligned with the role Incentive program through a gamified system