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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative for Volkswagen in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \\& customer journey improvement.\n\n**Career growth and personal development**\n\nWe’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.\n\n**What you will do in this role**\n\nAs a Customer Service Representative, you will:\n\n* Responding to customer inquiries via phone, chat, and email, representing **Volkswagen Group** with professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow\\-ups in the CRM system.\n* Collaborate with colleagues to enhance the overall customer experience.\n* Staying updated on Volkswagen Group’s latest offerings, policies, and services to provide customers with accurate and timely information.\n* Exhibit warmth and enthusiasm in every customer interaction\n* Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.\n\n**Your qualifications**\n\nConcentrix is a great match if you:\n\n* Have a high level of German (C1 written and oral) and a good level of English (B2\\)\n* Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.\n* Are passionate about automotive topics and skilled in digital tech\n* Are strong attention to detail and organizational skills.\n* Are excellent problem\\-solving skills and a creative, solution\\-oriented mindset.\n* Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.\n\nIf you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.\n\n**What’s in it for you**\n\nIn this role, we offer benefits that help you support your unique lifestyle:\n\n* Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction\n* Full\\-time with indefinite contracts (negotiable depending on your experience and our client's needs)\n* Competitive salary and performance bonus\n* Full Work from Home position based in Portugal.\n* Bring\\-a\\-friend (referral) bonus opportunities\n* Full paid training on the company and the project you'll be working on\n* Career development programs\n\n**Experience the best version of you!**\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\\+ game\\-changers around the globe call Concentrix their “employer of choice.”\n\n**Concentrix is an equal\\-opportunity employer**\n\n*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \\& customer journey improvement.\n\n**Career growth and personal development**\n\nWe’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.\n\n**What you will do in this role**\n\nAs a Customer Service Representative, you will:\n\n* Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. 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Apply today and discover why over 440k\\+ game\\-changers around the globe call Concentrix their “employer of choice.”\n\n**Concentrix is an equal\\-opportunity employer**\n\n*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\n\nIf you’re looking to grow and be inspired, as a **Customer Advisor in Portugal (Remote)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \\& customer journey improvement.\n\n**Career growth and personal development** \n\nWe’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.\n\n**What you will do in this role**\n\nAs a Customer Advisor, you will:\n\n* Help customers with from simple tasks such as finding opening hours to handling complex complaints.\n* Focus on providing first\\-class customer service and assisting customers with a variety of questions and challenges\n* Work to achieve key goals such as customer satisfaction and quality\n* Provide accurate, valid, and complete information by using the right methods/tools.\n\n**Your qualifications**\n\nConcentrix is a great match if you:\n\n* Have a high level of French (written and oral) and fluent in English (B2\\)\n* Have excellent communication skills coupled with empathy and team spirit\n* Are available for rotating schedules\n* Have a positive attitude and a desire to provide good service\n* You're analytical by nature and able to anticipate problems and find solutions.\n\nIf you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.\n\n**What’s in it for you**\n\nIn this role, we offer benefits that help you support your unique lifestyle:\n\n* Full\\-time with indefinite contracts (negotiable depending on your experience and our client's needs)\n* Competitive salary and performance bonus\n* Work from home in Portugal\n* Bring\\-a\\-friend (referral) bonus opportunities\n* Full paid training on the company and the project you'll be working on\n* Career development programs\n\n**Experience the best version of you!**\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\\+ game\\-changers around the globe call Concentrix their “employer of choice.”\n\n**Concentrix is an equal\\-opportunity employer**\n\n*We're proudly united as one team, one company, globally. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative for Audi in Portugal (Remote),** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency \\& customer journey improvement.\n\n**Career growth and personal development**\n\nWe’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. 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Maintain clear and accurate documentation of customer interactions, resolutions, and follow\\-ups in the CRM system.\n* Collaborate with colleagues to enhance the overall customer experience.\n* Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.\n* Exhibit warmth and enthusiasm in every customer interaction\n* Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.\n\n**Your qualifications**\n\nConcentrix is a great match if you:\n\n* Have a high level of French (C1 written and oral) and a good level of English (B2\\)\n* Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.\n* Are passionate about automotive topics and skilled in digital tech\n* Are strong attention to detail and organizational skills.\n* Are excellent problem\\-solving skills and a creative, solution\\-oriented mindset.\n\nIf you feel you don’t check every box, we still encourage you to apply. 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We are committed to more human, diverse, and inclusive leadership; therefore, if you identify with these values and are hungry for a new challenge, this is your Whopportunity to join a renowned multinational company and build a solid professional career.\n\n\nAt Burger King, we are growing at a dizzying pace and are currently undergoing full-scale expansion, enabling us to offer growth opportunities to those willing to embrace our challenge. Are you hungry for success? 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