Customer Service

Description

Job Summary: We are seeking a dedicated and communicative Customer Service professional to join our textile team, ensuring excellent customer service and support. Key Highlights: 1. Integration into a solid and growing company in the textile sector 2. Professional and collaborative work environment 3. Opportunities for career development and advancement Our textile company is looking for a dedicated, communicative, and customer-oriented Customer Service professional to join our team. We seek someone capable of delivering outstanding service and supporting customers throughout the entire commercial process. If you are passionate about communication and organization, and wish to grow within the textile and fashion industry, we would like to learn more about your profile. **Key Responsibilities:** * Customer service and support via email, telephone, and digital platforms * Order tracking and delivery deadline monitoring * Management of customer orders, complaints, and requests * Collaboration with sales, production, and logistics departments * Updating information in internal systems * Administrative support related to customer service * Ensuring a positive and professional experience for customers **Requirements:** * Prior experience in customer service, customer support, or similar roles * Excellent communication and interpersonal skills * Organizational skills, attention to detail, and sense of responsibility * Ability to work in a team and manage multiple tasks **We Offer:** * Integration into a solid and growing company in the textile sector * Professional and collaborative work environment * Initial training and opportunities for development * Potential for career advancement * Competitive salary package commensurate with experience * Professional stability Compensation: €1,800.00 \- €2,200.00 per month Benefits: * Transportation allowance Work Location: On-site