Job Summary: We are seeking a Service Advisor responsible for customer reception, appointment scheduling, vehicle handling, and billing, with a strong focus on customer experience and promotion of after-sales products and services. Key Highlights: 1. Customer reception and vehicle handling. 2. Proficiency in digital tools and passion for customer service. 3. Opportunities for training and career advancement. ### **Job Posting Information** * Recruitment Type * Opening Date 09\-07\-2026 * INR/INE Code RHN/R/26/4599/1 * Company Caetano Auto * Functional Area After-Sales Retail * District/Municipality Lisboa * City Loures * Postal Code 2670\-012 * Country Portugal * Job Type Full time * Industry Automotive ### **Job Description** Welcome to **Caetano**. Here, one name represents multiple stories, diverse business areas, and brands that make a difference every day: **Toyota, Lexus, Caetano Collision, and GlassBack.** We are part of the Salvador Caetano Group and work to take automobiles (and people) further — from sales to after-sales, from maintenance to collision repair and glass services — always focusing on quality and the **Customer Experience.** To accelerate this engine, we seek individuals with initiative, eagerness to learn, and the courage to take risks. We drive your future — shall we **Move Forward Together?** **What Does It Mean to Be a Service Advisor?** * Responsible for customer reception * Schedules appointments according to service needs * Handles and monitors received vehicles * Promotes after-sales products and services * Responsible for billing of performed services * Proficient in digital tools supporting daily activities * Continuously curious about discovering new ways to delight customers * Attentive, a good listener, and enjoys communicating * Organized, proactive, and capable of teamwork **What We Offer:** * An additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within a Group with strong national and international presence * Integration into Portugal’s largest automotive group **What We Value:** * Experience in customer service * User-level computer literacy * Strong communication and interpersonal skills * Interest in commercial activities * Excellent organizational skills, stress management, and team spirit **At Salvador Caetano, we help People Move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and supports business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
