Business Operations Analyst

Description

Job Summary: As a Business Operations Analyst, you serve as the bridge between systems, business data, and operations—a dynamic role ideal for those who enjoy solving problems and working with data. Key Highlights: 1. Dynamic function for problem-solving and working with data 2. Integration into a young, collaborative, and positive team environment 3. Real opportunities for internal career progression within a multinational Looking for a new challenge? Join Smollan Portugal as a Business Operations Analyst. Who Are We? Smollan is a global retail solutions company that helps brands and clients win at the point of sale. With a presence in over 61 countries, we partner with some of the world’s most beloved brands. Through our sales, merchandising, activation, data, and technology services, we exist to drive growth for our clients and transform the lives of our people. Founded in 1931 in South Africa, Smollan today employs over 90,000 colleagues, impacting millions of consumer interactions every day. We combine technology-enabled retail execution, in-store intelligence, and brand experiences to be the trusted choice of the world’s leading market names. Your Role: What Does This Position Involve? As a Business Operations Analyst (with a high-profile, large-scale Smollan client), you will act as the bridge between their systems, business data, and operations. It is a dynamic role—perfect for those who enjoy solving problems and working with data on a daily basis. Your Key Responsibilities: * Analysis & Reporting: Create and update analytical reports (Excel) and support dashboard development in Power BI; * Systems Management & Support: Provide daily user support for access management, incident tracking, and software/ERP interface control; * Business Support: Validate billing processes and assist in identifying operational improvements; * Cross-departmental Interface: Communicate and support internal teams and departments, as well as business partners. What Are We Looking For? (Essential Requirements) * Education: Completed Bachelor’s degree (Mandatory); * Experience: 2–3 years in Operational Support, Data Analysis, or Process Management roles; * Tools: Advanced Excel proficiency (advanced formulas, pivot tables); experience and strong interest in Power BI and ERP systems are advantageous; * Languages: Intermediate/Advanced Spanish (B2/C1) with fluency in verbal and written communication; * Profile: Analytical ability, dynamism, strong organizational skills, and enthusiasm for engaging with business functions. What Do We Offer You? * Compensation: Competitive salary aligned with your experience; * Hybrid Work Model: Flexible work arrangement (Office in Greater Lisbon + Remote Work); * Upskilling & Training: Structured training and development plan; * Work Environment: Integration into a young, collaborative, and positive team; * Career Growth: Real opportunities for internal advancement within a rapidly growing multinational. Working Hours and Location: * Monday to Friday, 09:00–18:00 (Hybrid). Want to Be Part of Our Growth? Ready for this challenge? Send us your application! Work Location: Hybrid remote work in Lisbon