Customer Support Assistant | Full-time (Remote Work)

Description

Job Summary: We are seeking an Inbound Line Assistant to handle telephone calls, clarify customer inquiries, and enter information into the computer system. Key Highlights: 1. Stimulating career with personal and professional growth 2. Comprehensive and paid training 3. Integration into an inclusive company experiencing rapid growth We are recruiting: Inbound Line Assistant. **Responsibilities:** * Handling telephone calls from customers; * Clarifying inquiries and/or questions; * Entering collected information into the computer system. **Requirements:** * Minimum educational qualification: 12th grade; * Professional experience in Contact Center (preferred); * Proficiency in computer use; * Strong communication and persuasion skills; * Dynamism and initiative; * Ability to withstand stress and multitask; * Adaptability; **Offer:** * Comprehensive and paid training program for the role, with an associated remuneration package; * Employment contract; * Join an inclusive company experiencing rapid growth; * A stimulating career with opportunities for personal and professional development. **Working Hours:** * Full-time; * Initial training from 09:00 to 18:00; \- Availability for shifts between 09:00 and 22:00 (8 hours per day \- 40 hours per week); * Availability for rotating days off; * Immediate availability. **Location:** * Remote work