Summary: The Workflow Administrator will play a vital role within the GMP Workflow & Coordination Team, ensuring projects are accurately captured, scheduled, and monitored. Highlights: 1. Opportunity to develop knowledge of UK pensions, particularly GMPs. 2. Full training and ongoing support to help you succeed and grow. 3. Dynamic and collaborative team environment. **About Aptia** Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting\-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long\-term. **Job requirements** As a Workflow Administrator, you will play a vital role within the GMP Workflow \& Coordination Team, ensuring that GMP projects are accurately captured, scheduled, and monitored through to completion. You will work closely with UK based project teams and external stakeholders, contributing to the smooth and efficient delivery of GMP project workflows. This position offers a great opportunity to develop your knowledge of UK pensions—particularly Guaranteed Minimum Pensions (GMPs)—while working in a dynamic, collaborative environment. You will receive full training and ongoing support to help you succeed and grow in the role. This role is a hybrid position, based in our Lisbon office with flexibility to work from home after a successful trial period. **What you will be doing:** * Managing the team mailbox promptly and professionally, ensuring requests are fully understood and accurately recorded. * Maintaining the GMP Project Tracker, ensuring all project data—scope, stakeholders, prerequisites, schedules, budgets—is up to date and correct. * Providing GMP Delivery Teams with timely and accurate project scheduling documentation. * Assigning tasks to GMP Delivery Teams through the workflow management system, where required. * Regularly reconciling the GMP Project Tracker with Delivery Teams’ trackers to ensure alignment. * Comparing schedules from Aptia and external stakeholders (including actuaries) and following up on discrepancies. * Supporting the production, distribution, and continual improvement of Workflow Team reports. * Coordinating and facilitating communication across teams and with a range of internal and external stakeholders. **What we are looking for:** * Competence in Microsoft Excel and confidence working with data. * A basic understanding of UK pensions, particularly GMPs (beneficial but training available). * Strong attention to detail and a methodical, organised approach to work. * Ability to work independently and proactively. * Excellent written and verbal communication skills in English. * Comfortable following structured processes and maintaining accurate records. * Ability to collaborate effectively within a team environment. **What you can expect:** * A workplace committed to Diversity, Equity \& Inclusion, recognising the strength that comes from a diverse and supportive environment. * Full access to high‑quality training, learning and development tools, and peer mentoring. * A flexible working environment that values work–life balance. * Competitive salary and benefits package. * Meal card. * Complimentary coffee and fresh fruit in the office. * A dynamic and collaborative team culture where new ideas and continuous improvement are encouraged. * The opportunity to be part of a growing community where you can develop your skills and grow your career. **How to apply** If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.